Nissan Juke Owners Manual : NISSAN customer care program

NISSAN CARES ...

Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:

For U.S. customers 1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers
1-800-387-0122

The Consumer Affairs Department will ask for the following information:   Your name, address, and telephone number Vehicle identification number (attached to the top of the instrument panel on the drivers side)
Date of purchase
Current odometer reading Your NISSAN dealers name Your comments or questions

OR

You can write to NISSAN with the information at:

For U.S. customers Nissan North America, Inc.

Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com

For Canadian customers Nissan Canada Inc.

5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5 or via e-mail at:
information.centre@nissancanada. com

If you prefer, visit us at:

www.nissanusa.com

(for U.S. customers) or www.nissan.ca

(for Canadian customers)

We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.

    Foreword
    Welcome to the growing family of new NISSAN owners. This vehicle is delivered to you with confidence. It was produced using the latest techniques and strict quality control. This manual was prepa ...

    Other materials:

    LAN System can system (type 1)
    DTC/circuit diagnosis Main line between IPDM-E and DLC circuit Diagnosis Procedure 1.CHECK CONNECTOR 1. Turn the ignition switch OFF. 2. Disconnect the battery cable from the negative terminal. 3. Check the following terminals and connectors for damage, bend and loose connection (connector s ...

    Diagnosis and repair work flow
    Work Flow OVERALL SEQUENCE DETAILED FLOW 1.GET INFORMATION ABOUT SYMPTOM Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred). >> GO TO 2. 2.CHECK DTC 1. Check DTC for ENGINE and BCM usin ...

    P1197 out of gas
    Description This diagnosis result is detected when the fuel level of the fuel tank is extremely low and the engine does not run normally. DTC Logic DTC DETECTION LOGIC DTC CONFIRMATION PROCEDURE 1.PRECONDITIONING 1. Turn ignition switch OFF and wait at least 10 seconds. 2. Turn ignition ...