Nissan Juke Owners Manual : NISSAN customer care program
NISSAN CARES ...
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers
1-800-387-0122
The Consumer Affairs Department will ask for the following information:
• Your name, address, and telephone number
• Vehicle identification number (attached to the top of the instrument panel on
the driver’s side)
• Date of purchase
• Current odometer reading
• Your NISSAN dealer’s name
• Your comments or questions
OR
You can write to NISSAN with the information at:
For U.S. customers Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada. com
If you prefer, visit us at:
www.nissanusa.com
(for U.S. customers) or www.nissan.ca
(for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
Foreword
Welcome to the growing family of new NISSAN owners. This vehicle is delivered
to you with confidence. It was produced using the latest techniques and strict quality
control.
This manual was prepa ...
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LAN System can system (type 1)
DTC/circuit diagnosis
Main line between IPDM-E and DLC circuit
Diagnosis Procedure
1.CHECK CONNECTOR
1. Turn the ignition switch OFF.
2. Disconnect the battery cable from the negative terminal.
3. Check the following terminals and connectors for damage, bend and loose
connection (connector s ...
Diagnosis and repair work flow
Work Flow
OVERALL SEQUENCE
DETAILED FLOW
1.GET INFORMATION ABOUT SYMPTOM
Get the detailed information from the customer about the symptom (the
condition and the environment when
the incident/malfunction occurred).
>> GO TO 2.
2.CHECK DTC
1. Check DTC for “ENGINE” and “BCM” usin ...
P1197 out of gas
Description
This diagnosis result is detected when the fuel level of the fuel tank is
extremely low and the engine does not
run normally.
DTC Logic
DTC DETECTION LOGIC
DTC CONFIRMATION PROCEDURE
1.PRECONDITIONING
1. Turn ignition switch OFF and wait at least 10 seconds.
2. Turn ignition ...