Nissan Juke Owners Manual : NISSAN customer care program
NISSAN CARES ...
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers
1-800-387-0122
The Consumer Affairs Department will ask for the following information:
• Your name, address, and telephone number
• Vehicle identification number (attached to the top of the instrument panel on
the driver’s side)
• Date of purchase
• Current odometer reading
• Your NISSAN dealer’s name
• Your comments or questions
OR
You can write to NISSAN with the information at:
For U.S. customers Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada. com
If you prefer, visit us at:
www.nissanusa.com
(for U.S. customers) or www.nissan.ca
(for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
Foreword
Welcome to the growing family of new NISSAN owners. This vehicle is delivered
to you with confidence. It was produced using the latest techniques and strict quality
control.
This manual was prepa ...
Other materials:
Trouble diagnosis
System Diagram
Condition of Error Detection
DTC (e.g. U1000 and U1001) of CAN communication is indicated on SELF-DIAG
RESULTS on CONSULT-III
if a CAN communication signal is not transmitted or received between units for 2
seconds or more.
CAN COMMUNICATION SYSTEM ERROR
• CAN communicati ...
Integrated control system (if so equipped)
The Integrated Control System is located below the audio system or navigation
system (if so equipped). Two Integrated Control System modes can be selected: Drive
mode and Climate Control mode.
Depending on which Integrated Control System mode selected (Drive mode or Climate
Control mode), the ...
Back door does not opened
Diagnosis Procedure
1.CHECK BACK DOOR OPENER SWITCH
Check back door opener switch.
Refer to DLK-244, "Component Function Check".
Is the inspection result normal?
YES >> GO TO 2.
NO >> Repair or replace the malfunctioning parts.
2.CHECK BACK DOOR OPENER ACTUATOR
...

