Symptom Table

RELATED TO NAVIGATION

NOTE

:
Combined part of AV switch and NAVI control unit.

RELATED TO HANDS-FREE PHONE

• Check that the cellular phone is the corresponding type (Bluetooth™ enabled) and Bluetooth™ turns ON.

• Malfunction may occur due to the version change of the phone type, etc. even though it is the corresponding type. The cell phone must support at least hands-free profile V1.0 and object push V1.0. Refer to cell phone instruction manual.

• When customers contact concerning Bluetooth™ compatible cell phone malfunction for the first time, always suggest customers to update cellular phone software if possible.

• Check that customer cellular phone is compatible on the published list. The dealer should contact its RBU/ NSC for the list.

• Take note of any exceptions that the list may detail, i.e. no ringing tone or no phonebook transfer etc. If the customer phone is not listed then its full function cannot be guaranteed. NISSAN should not replace the NAVI control unit if the cell phone does not appear on the list or the cell phone is operating as described on the list e.g. no ringing tone, no phonebook transfer etc.

• Take note of any exceptions to other phones made by the same manufacturer as the customers. Any exceptions on one model by a specific manufacturer may be common to all models made by that manufacturer.

Simple Check for Bluetooth™ Communication If cellular phone and NAVI control unit cannot be connected with Bluetooth™ communication, following procedure allows the technician to judge which device has malfunction.

1. Turn on a cellular phone, not connecting Bluetooth™ communication.

2. Start CONSULT-III, then start Windows®.

3. Set CONSULT-III near a cellular phone.

4. When operated Bluetooth™ registration by cellular phone, check if CONSULT-III* would be displayed on the device name.

(If other Bluetooth™device is located near cellular phone, a name of the device would be displayed also.)

NOTE

:
*:Displayed device name is “NISSAN-
”.

• If no device name is displayed, cellular phone is malfunction.

Repair the cellular phone first, then perform diagnosis.

• If CONSULT-III is displayed on device name, cellular phone is normal*.

Perform diagnosis as per the following table.

*: There is no 100% guarantee that cellular phone operates all functions on NAVI control unit. Different phone manufacturers implement Bluetooth™ in different ways.

Phones on Supported Phone List are tested and any minor exceptions are listed.

Trouble Diagnosis Chart by Symptom

RELATED TO AUDI

RELATED TO USB

NOTE

:
Check that there is no malfunction of USB equipment main body before performing a diagnosis

iPod® is a trademark of Apple inc., registered in the U.S. and other countries.

RELATED TO AUXILIARY INPUT

NOTE

:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.

RELATED TO STEERING SWITCH

RELATED TO CAMERA