Nissan Juke Owners Manual : NISSAN customer care program
NISSAN CARES ...
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers
1-800-387-0122
The Consumer Affairs Department will ask for the following information:
• Your name, address, and telephone number
• Vehicle identification number (attached to the top of the instrument panel on
the driver’s side)
• Date of purchase
• Current odometer reading
• Your NISSAN dealer’s name
• Your comments or questions
OR
You can write to NISSAN with the information at:
For U.S. customers Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada. com
If you prefer, visit us at:
www.nissanusa.com
(for U.S. customers) or www.nissan.ca
(for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
Foreword
Welcome to the growing family of new NISSAN owners. This vehicle is delivered
to you with confidence. It was produced using the latest techniques and strict quality
control.
This manual was prepa ...
Other materials:
Symptom diagnosis
Squeak and rattle trouble diagnoses
Work Flow
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist
when the noise occurs. Use the Diagnostic
Worksheet during the interview to document the facts and conditions when the
noise occurs and any of
the cu ...
Where to go for service
If maintenance service is required or your vehicle appears to malfunction, have
the systems checked and serviced by a NISSAN dealer.
NISSAN technicians are well-trained specialists and are kept up-to-date with
the latest service information through technical bulletins, service tips, and in-deal ...
Draining
WARNING:
• Never remove radiator cap when engine is hot. Serious burns may occur from
high-pressure engine
coolant escaping from radiator.
• Wrap a thick cloth around the radiator cap. Slowly turn it a quarter of a turn
to release built-up pressure.
Then turn it all the way.
1. Remove eng ...